by Igor Jablokov | May 23, 2022 | Trends and insights
In my daily conversations and reading, I’m struck by a paradox that enterprise leaders are facing: companies have made huge investments in creating information and documentation of all types to support employees, customers and other stakeholders. Yet the consumers of...
by Steve Rennie, Etienne Marcheret and Vaibhava Goel | Apr 22, 2022 | Trends and insights
Let’s start with the assumption that AI advancements are good for the planet. From above the fray of popular controversy, AI has already facilitated more discoveries than we can list here — and will continue to help solve currently intractable problems and drive...
by Pryon | Apr 22, 2022 | Trends and insights
Recently, Pryon had the opportunity to exhibit at CX22 in Nashville, Tennessee, hosted by fintech and cybersecurity leader CSI. Among the many topics discussed by financial services, technology, and other leaders at the conference was how to evolve cybersecurity...
by Pryon | Apr 18, 2022 | Trends and insights
A company’s human resources function is a critical enabler of the business. HR teams create workforce plans to meet company objectives; recruit, screen, hire, and onboard new talent; and manage benefits and professional development programs. That’s especially...
by Pryon | Apr 1, 2022 | Trends and insights
As the use of AI explodes for companies look at new ways to scale and improve critical functions like customer and employee support, new applications for automating knowledge management are hitting more organizations’ radars. Tools such as chatbots and...
by Pryon | Mar 31, 2022 | Trends and insights
Science fiction movies typically position machines as hostile forces. Rogue artificial intelligence (AI)-powered robots seize control of critical political and business functions and dominate the world’s people until checked by a brave iconoclast. But the reality we...
