Why your IT help desk needs help

Why your IT help desk needs help

With the fast pace of industry digitization, IT help desks are more in demand than ever. However, it’s difficult for these professionals to keep up with service requests, as they’re supporting more applications than ever before. IT help desks — powered by both human...
Digital Drudgery

Digital Drudgery

According to the Bureau of Labor Statistics, we’re only getting about 1.4% more productive per year, the lowest growth rate in 30 years… Think back to the last time your workflow came to an abrupt halt. Was the file you needed on a colleague’s hard drive and...