Pryon for State Governments
How State Governments Can Drive Productivity & Efficiency
Pryon powers a multilingual digital assistant, Emma, for the City of Amarillo, Texas, unlocking intuitive citizen self-service for a wide variety of city resources and municipal services, such as facilities, waste management, and utilities.
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USE CASE 1
Residents and visitors alike have a variety of needs that could be met through self-service — from getting a new library card, to booking a space at the park for a BBQ, to learning about public transit. Pryon enables state, county, and city governments to stand up digital assistants and other interactive solutions, like chatbots, powered by retrieval-augmented generative AI. Residents get answers they can trust without having to navigate websites, while state and municipal employees don’t get bogged down with constant requests from constituents.
USE CASE 2
With policies, procedures, and regulations constantly in flux, it’s critical that elected officials and administrators stay on top of it all. State and local governments can leverage Pryon’s RAG Suite to deliver accurate answers in an instant. For example, a lawmaker might ask, “What do we have budgeted for public transportation improvements this fiscal year?” and get the number they need, instantly, rather than having to dig for the right document and pore through it.
USE CASE 3
Project planning at the state and local level requires an enormous amount of information sourcing across different departments and content repositories. As an example, managing the construction of a new wing at a public school might involve inquiring about permits, blueprints, and project timelines across a host of contractors. Generative AI applications built on Pryon RAG Suite can streamline these processes by helping employees find answers about rules, regulations, and contracts in seconds.
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