One Platform,
Many Problems Solved
Enterprises are using Pryon for these use cases and more. We solve any “access to knowledge” issue quickly with no need to move or replicate data. That’s just the beginning. We can show you how your knowledge is being used, how users rate content, what’s missing, where experts are and more.
Explore Frequently Requested Use Cases
Benefit
Assistant
Give employees anytime access to their specific benefits questions
Workflow:
Autonomous Helpdesk
Department:
HR
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Onboarding
Assistant
Welcome new hires with an assistant that can answer all their questions
Workflow:
Autonomous Helpdesk
Department:
HR
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HR Assistant
Serve fast, accurate answers to workers wherever they are
Workflow:
Autonomous Helpdesk
Department:
HR
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Compliance
Assistant
Provide easy access to current company policies at all times
Workflow:
Autonomous Helpdesk
Department:
Compliance
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IT Assistant
Ensure on-demand access to help for the majority of IT fixes
Workflow:
Autonomous Helpdesk
Department:
IT
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Cybersecurity
Assistant
Improve cyber safety by adding real time answers to training
Workflow:
Autonomous Helpdesk
Department:
Cybersecurity
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Maintenance
Assistant
Arm technicians with complete, context-sensitive information for each visit and capture tacit knowledge related to equipment and sites
Workflow:
Mobile Assistant
Department:
Facilities
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Safety
Assistant
Quickly and accurately give safety managers exactly the right information to inspect, advise and manage situations and sites
Workflow:
Mobile Assistant
Department:
Facilities / Compliance
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Site
Assistant
Combine visual plans, contracts, change orders, information about materials and more into a project-specific assistant
Workflow:
Mobile Assistant
Department:
On-Site
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Hazardous Waste
Assistant
Provide waste managers specific, up-to-date information to help them handle, process & transport toxic and other materials
Workflow:
Mobile Assistant
Department:
On-Site
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BI Assistant
Get more out of Business Intelligence systems with self serve help
Workflow:
Virtual Assistant
Department:
Business Intelligence, Knowledge Management, Marketing, Product Development, Research
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Training & Learning
Make training information available at all times to reinforce learning exactly when employees need it
Workflow:
Virtual Assistant
Department:
HR, Learning & Development
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Virtual Expert
Give employees 24/7 access to a virtual expert for any specific topic – the next best thing to asking a highly experienced peer
Workflow:
Virtual Assistant
Department:
Innovation, Knowledge Management
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Knowledge Hub
Let all your employees know what all your employees know
Workflow:
Knowledge Sharing
Department:
HR, Innovation, IT Knowledge Management or Management
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Expert Finder
Connect employees to peers with useful expertise
Workflow:
Knowledge Sharing
Department:
HR, Innovation, IT Knowledge Management or Management
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Deep Search
Save employees hours of wasted time by serving high-relevance results to every request
Workflow:
Intranet/Enterprise Search
Department:
HR, Innovation, IT Knowledge Management or Management
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Researcher
/Analyst Assistant
Send AI to gather, rate, organize and present the best new information from internal and external sources
Workflow:
Intranet/Enterprise Search
Department:
Business Intelligence, Marketing, Product Development, Research
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Knowledge Gap
Analysis
Find out what your employees can’t find
Workflow:
Analytics
Department:
HR, Innovation, IT or Management
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Streaming Data
Analysis
Get visibility into streaming message data to spot trends, rising issues, changes and sentiment analysis
Workflow:
Analytics
Department:
Data, CX, Innovation, IT or Management
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Knowledge
Graphing
Let advanced AI create a graph of all the entities and relationships in your content
Workflow:
Analytics
Department:
Business Intelligence, Marketing, Product Development, Research, HR, Innovation, IT or Management
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Self Service Help
(QA/Search)
Give customers 24/7 access to help with all their questions – including long tail answers from documents and knowledge bases
Workflow:
Customer Experience
Department:
CX, Contact Center, eCommerce, Public Affairs, Service, Support
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Agent
Augmentation
Give agents high relevance search results to drive better performance and create new knowledge base articles
Workflow:
Customer Experience
Department:
BPOs, Call Centers, Internal Helpdesk/Contact Center
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On-board Help
Let users ask for what they need in their own words with voice activated help – results can be voice, visual or both
Workflow:
Customer Experience
Department:
Product Dev, CX
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Documentation
Assistant
Unify your product documentation and other content into an excellent self-solve experience for your agents, customers, and partners
Workflow:
Customer Experience
Department:
CX, Support
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Automated Email
Responder
Let AI read customer requests and return pre-approved relevant messages instantly
Workflow:
Customer Experience
Department:
BPOs, Call Centers, Internal Helpdesk/Contact Center
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RFP Assistant
Match RFP questions with potential answers from a collection of previously completed proposals
Workflow:
Process Automation
Department:
Sales
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Underwriting
Assistant
Highlight important information from various sources and applications to more efficiently complete underwriting
Workflow:
Process Automation
Department:
Underwriting
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Loan Assistant
Highlight and extract information from forms and applications automatically for more efficient loan processing
Workflow:
Process Automation
Department:
Loan Processing
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We provide live demos to companies building applications such as Automations, Chatbots, Customer Service, Search, and Voice Assistants. We can even show you Pryon working on your data. Let’s get started!